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7 electricity bills we're missing for Norvale Retail Group
EAMon 08:02
Earthchain Assistant
To dana@norvaleretail.co.uk
Hi Dana,
I'm your Earthchain Assistant, and I'm writing because we're missing seven electricity bills for Norvale Retail Group.
- Meridian Energy — Bury St Edmunds (meter 1206) — February 2026
- Meridian Energy — Peterborough Queensgate (meter 1219) — January 2026
- Meridian Energy — Colchester Lion Walk (meter 1226) — March 2026
- Meridian Energy — Norwich Riverside (meter 1204) — March 2026
- Fenwick Gas — Cambridge Grafton (meter 4418) — Q1 2026
- Meridian Energy — Chelmsford High Street (meter 1231) — February 2026
- Meridian Energy — Braintree Retail Park (meter 1238) — March 2026
Please reply with the missing invoice or statement attached, or tell me if the document is already on file or isn't actually a problem (and why). A reply is enough — you don't need to log in.
The Earthchain Assistant
Sustainability data, on your team
Just reply to this email and I'll pick it up — you don't need to log in.
I'm an AI assistant, so I can get things wrong. Please check anything that matters before acting on it, and tell me if I've got something wrong — that's how I improve.
I'm an AI assistant, so I can get things wrong. Please check anything that matters before acting on it, and tell me if I've got something wrong — that's how I improve.
The conversation continues
DRDana ReyesMon 09:41
Bury St Edmunds, Colchester and Norwich are attached. Peterborough is stuck — Meridian's portal is down, I'll have it by Friday.
1206_feb.pdf1226_mar.pdf1204_mar.pdf
Earthchain AssistantMon 09:43Thanks Dana — all three bills are in and matched to the right meter and month. Nothing more needed on those. I'll check back on Peterborough on Friday morning.
3 of 7 closedFollow-up set · Fri 08:00
Earthchain AssistantFri 08:00Morning Dana — following up on Peterborough Queensgate, January. Is Meridian's portal back? If it's easier, forward the email they sent you and I'll take it from there.
What the agent did
Ingested all three attachments and matched them to the right meter and month
Recorded Dana's explanation against the outstanding item
Scheduled the follow-up she asked for, then escalated to the site manager after two more days